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Cancellation Policy
Tour Cancellation Policy
In the event of a tour cancellation, the following conditions apply:
Cancellation Up to 5 Days Before the Scheduled Date
- The deposit is fully refundable.
Cancellation Within 5 Days of the Scheduled Date
- The deposit is non-refundable.
- However, if the cancellation is due to exceptional circumstances beyond your control (e.g., strikes, flight cancellations, severe weather conditions), we will do our best to assist you.
Options for Cancellations Within 5 Days:
Rescheduling the Tour:
- We highly recommend attempting to reschedule your tour to avoid losing your deposit.
- We will work with you to find an available date that fits both your schedule and ours.
Refund in Exceptional Circumstances:
- If rescheduling is not possible due to availability constraints, a full refund may be issued provided:
a) You notify us as soon as possible (e.g., by email about a missed connecting flight).
b) Rescheduling the tour is not feasible on either your part or ours.
- If rescheduling is not possible due to availability constraints, a full refund may be issued provided:
Our goal is to ensure flexibility and minimize any inconvenience caused by unforeseen events.